8k8 4 Casino
Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 8k8 4 ("8k8 4," "we," "us," "our") collects, processes, stores, and protects the personal data of individuals ("you," "your," "Player," "User") who access or use the 8k8 4 online gaming platform available at 8k84.one, including all associated games, features, and services.

8k8 4 operates in the Philippines and serves Filipino players. We are committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. We also observe internationally recognised data protection principles in the handling of all personal information.

By registering for an 8k8 4 account or using any part of the 8k8 4 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 8k8 4 platform.

This Policy should be read together with the 8k8 4 Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.

2Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, the data controller responsible for your personal information is 8k8 4, the operator of the 8k84.one platform.

As data controller, 8k8 4 determines the purposes and means of processing your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO using the contact details provided in Section 15 of this Policy.

3Data We Collect

8k8 4 collects the following categories of personal data from players and platform users:

8k8 4 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, health conditions, or sexual orientation.

4How We Collect Your Data

8k8 4 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the 8k8 4 platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 10 for details).
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from payment processors; publicly available information used for compliance screening.
• Payment providers: Transaction confirmation data from GCash, Maya, and partner banks when you make deposits or request withdrawals.

5How We Use Your Data

8k8 4 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 8k8 4 player account.
• Identity and age verification: Confirming that you are at least 21 years of age and verifying your identity in compliance with applicable regulations.
• Payment processing: Facilitating deposits and withdrawals via GCash, Maya, bank transfer, and debit card.
• Regulatory compliance: Meeting our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviors and enabling responsible gaming tools.
• Customer support: Responding to your enquiries, resolving disputes, and improving our support services.
• Platform improvement: Analysing usage data to improve the 8k8 4 platform, fix bugs, and optimise the player experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Legal proceedings: Establishing, exercising, or defending legal claims where necessary.

8k8 4 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6Legal Basis for Processing

Under the Data Privacy Act of 2012, 8k8 4 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account registration, payment processing, and game delivery.
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, gaming regulations, and tax reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7Sharing Your Data

8k8 4 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, Maya, and partner banks, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed game developers and live dealer studios whose games are available on the 8k8 4 platform, to the extent necessary for game delivery and fairness auditing.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where we are legally required to disclose information.
• Legal and professional advisers: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of 8k8 4 are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions.

8Data Retention

8k8 4 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support records: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal proceeding.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.
• Technical and usage logs: Retained for up to twelve (12) months for security and performance purposes, unless longer retention is required for an investigation.

When personal data is no longer required, 8k8 4 will securely delete or anonymise it in accordance with our data disposal procedures.

9Data Security

8k8 4 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k8 4 platform.
• Encryption at rest for sensitive personal and financial data stored on our servers.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised access.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing conducted by independent cybersecurity specialists.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8k8 4 will notify the National Privacy Commission and affected individuals in accordance with the timelines prescribed under the Data Privacy Act of 2012 and its Implementing Rules.

10Cookies & Tracking Technologies

8k8 4 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymised data about how players use the 8k8 4 platform, helping us identify and fix performance issues.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Used to understand aggregate player behaviour and improve the platform. Data collected is anonymised where possible.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8k8 4 platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.

8k8 4 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

11Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8k8 4. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

12Minors & Age Verification

The 8k8 4 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 8k8 4 does not knowingly collect personal data from persons under the age of 21.

As part of our registration and verification process, 8k8 4 requires all players to confirm their date of birth and to submit government-issued identity documents for age verification. Accounts where age verification cannot be completed will be suspended until satisfactory documentation is provided.

If you believe that a minor has registered on the 8k8 4 platform, please contact our support team immediately at [email protected].

13International Data Transfers

8k8 4 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where we use cloud infrastructure providers or game software suppliers with servers in other countries.

Where such international transfers occur, 8k8 4 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers only to countries or organisations that provide an adequate level of data protection as recognised by the National Privacy Commission.
• Binding corporate rules or equivalent mechanisms where transfers occur within a corporate group.

You may request further information about the safeguards applicable to any specific international transfer by contacting our Data Protection Officer.

14Changes to This Policy

8k8 4 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players through one or more of the following methods: a prominent notice on the 8k8 4 website, an in-platform notification, or an email to your registered address.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 8k8 4 platform following the posting of an updated Policy constitutes your acceptance of the changes.

If you do not agree with any changes to this Policy, you should cease using the 8k8 4 platform and may request account closure by contacting our support team.

15Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how 8k8 4 has handled your personal data, please contact our Data Protection Officer:

Please include your full name, registered email address, and a clear description of your request or complaint. We will acknowledge receipt of your request within 3 business days and aim to resolve it within 30 calendar days.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.